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Manage your organization

Organizations allow multiple users to collaborate under a single Retyc account, with shared quotas and centralized access management.

What is an organization?

An organization groups together users belonging to the same company or team. It allows:

  • An individual storage quota per member (each member has their own quota)
  • Centralized management of users by administrators
  • Data rooms accessible to the entire organization

Roles within an organization

Each member of an organization has one of the following three roles:

RolePermissions
MemberSend and receive files, access shared data rooms
AdminEverything a member can do + invite members, change their role, remove them, manage the organization
OwnerThe owner of the organization (usually its creator). Same rights as an admin, plus billing

Owner and Admin are the only roles that can manage members. The Owner role is unique and cannot be assigned to another member: it stays attached to the organization owner.

info

A user can belong to only one organization at a time. Someone already attached to an organization cannot be invited to another one.

Inviting a member

Reserved for Owner and Admin.

  1. Go to Dashboard > Organization, in the Members section
  2. Click on Invite people
  3. Enter the person's email address, then click Send invitation

The behavior depends on the invited person:

  • They already have a Retyc account (and don't belong to any organization): they are added directly to the organization with the Member role.
  • They don't have an account yet: an invitation email is sent to them to create their account. They appear in the members list once their account is created through the invitation.

Pending invitations (not yet accepted) are visible in the Members section.

note

The number of members is limited by your plan. If the limit is reached, the invite button is disabled: remove a member or upgrade your plan to invite more.

Viewing a member

From the members list, click on a person to open their profile. There you see their role, their status (active, invited…), their registration date, their language, and their encryption keys (each key being a hybrid post-quantum key, active or revoked). However, a member's storage usage is never visible to administrators.

Changing a member's role

Reserved for Owner and Admin.

From the members list, change a person's role between Member and Admin. The Owner role cannot be assigned this way.

Removing a member

Reserved for Owner and Admin.

In the members list, click on the delete action next to the relevant member. Files they sent remain accessible until they expire.

Leaving an organization

A member can leave the organization on their own from Dashboard > Organization, via Leave organization.

Exporting the member list

Reserved for Owner and Admin.

From the Members section, you can export the member list as CSV (email, name, role, status).

Quota

Each member has their own individual storage quota. Each member's usage is not visible to administrators.

You can customize your Retyc space by adding your organization's logo. It will be displayed on the download pages shared with your recipients.